We run domain-safe reactivation sprints for DTC brands that recover incremental revenue from your existing list while protecting deliverability under Gmail & Yahoo's complaint thresholds.
Built for brands with 20k+ subscribers and an active ESP.
Plug in your numbers. Conservative estimates based on typical reactivation programs where 2–5% of dormant contacts purchase again.
Estimates based on typical programs where 40–60% of a list is dormant, ~10% of dormant addresses are unsendable, and 2–5% of reactivated contacts purchase. Your actual results depend on list quality, offer strength, and purchase history.
Most DTC brands have 30–60% of their list sitting in the 90–365 day inactive bucket.
You're either ignoring it, too afraid to touch it, or blasting it and risking deliverability.
Gmail's 0.3% complaint threshold is real. Cross it, and your primary domain can quietly lose inbox placement.
The result? Stranded revenue. Declining open rates. And a shrinking active segment.
This is not a "campaign." It's a controlled revenue recovery protocol.
If the sprint doesn't cross $3,000 in recovered revenue → performance fee waived.
15 minutes. We'll review your ESP, estimate your dormant segment, and tell you if a sprint makes sense.
Get a Reactivation Sprint Assessment →© 2026 The Customer Shop. Email Revenue Infrastructure.